Our goal is customer satisfaction, if you are not completely satisfied with your purchase please reach out so we can offer specific advice for usage, store credit or a refund. All refunds and credits are subject to the terms below:
REFUND POLICY
In order to be eligible for a refund, you have to return the product within 30 days of your purchase. After 30 days have passed, you will not be eligible for a refund.
In order for the product to be eligible for a refund, the product must be used correctly according to dosage instructions on the packaging and site.
Once your returned product is received, our team will inspect it for damage and then process your refund. The money will be refunded to the Original Payment Method, used during the purchase.
CREDIT POLICY
You have 30 days to request credit from the date of purchase if your product is faulty or not meeting your expectations.
All sales are final on discounted stock and are ineligible for return or credit.
HOW TO INITIATE A RETURN
If you have a request for Return, Refund, Exchange or need further clarification on proper product application don't hesitate to contact us via email j@organicgardeningsolutions.com.au
